Buy 2 Get ** Additional 5% Off **
Buy 3 Get ** Additional 10% Off **
(Discount applied automatically on Payment Page)

** Free shipping on eligible orders **

-Returns-

** Please contact us for our return shipping address prior to mailing. 

If you received damage items, please message us within 48 hours from delivery time.

In other cases;

1. Contact us within: 14 days of delivery.  We will provide you the return shipping address.
2. Ship items back within: 21 days of delivery

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping cost will not be refunded.  For orders shipped with free shipping offers, $8 will be deducted for the original shipping cost.

 

-Returning items purchased with free gift(s) offer-

Returns are subject to our return policy. If you return or seek a refund on any item purchased with free gift(s) offer, all items must be returned together to get a refund. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Clearance items are not eligible for refund.

 

-Return Policy overview-

You must return an item in the same condition as it was received, not used or altered in any way. You must also include, in the same condition as it was received: • All original packaging such as boxes, bags, tags
• "Free gifts" or bonus items
• All items included in a bundle

 

 

-Order is placed by mistake / or / a change of mind, can it be cancelled? 
 
Order cancellation is possible only if the order has not been shipped from our facility. All transaction fees will not be refunded.
 
-Please make sure that you have enterd the correct SHIPPING ADDRESS;
 
We will not send any replacement parcels or offer a refund if the parcel was returned for the following reasons:
1. The address provided by you was not correct.
2. The parcel is unclaimed once attempted to be delivered.
 
-I haven't received my order.
 
We will do our best to meet the shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Mailing, in general, may take longer than usual, especially during holiday seasons.
A tracking number will be provided with every order. In very rare case, a package can be lost. If your tracking is showing that the package is lost, please contact us and we will resend it to you. 
 
• We do not offer any refund for package that is shown as "delivered" on tracking record.
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